ABSS Refund Policy
At ABSS, we strive to provide exceptional service and products. We understand that circumstances may change, and you may need to request a refund. This policy outlines the terms and conditions for refund eligibility and the process for requesting a refund.
Eligibility for Refunds
Refunds are considered on a case-by-case basis and are subject to the following conditions:
- The request must be made within 30 days of the original purchase date.
- The product or service must not have been fully utilized or consumed.
- The reason for the refund must align with our acceptable reasons for refunds, such as technical issues or dissatisfaction with the product's core functionality.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team via email at info@abss.ai or through our website's contact form.
- Provide your order number, purchase date, and a detailed explanation of the reason for your refund request.
- Our support team will review your request and may ask for additional information to assess eligibility.
Refund process time
- Your refund will be processed in 5-7 business days considering all refund criteria met successfully.
Cancellations and Changes
If you wish to cancel or change your order before it has been processed, please contact us immediately. We will do our best to accommodate your request, but please note that cancellations or changes may not be possible once the order has been processed.
Contact Us
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. Our support team is available to assist you.