Help Center

Users

For: Admins — who can sign in, which role they have, and whether they are active

Invite people to the company, wait until they accept, then set role and Active / Inactive. That is what gates every module they see. You do not design permissions on this screen — Roles does.

Settings Users and roles Users Invite User email + Role they accept Edit if needed


What this is for

1. The list

Columns: User Details (name), Email, Role, Status (Pending / Active / Inactive)

What it affects: Who exists in the company. Inactive users cannot work the product as an Active user can. Role is which permission set they get from Roles

2. Invite User

  1. 1

    Click Invite User.

  2. 2

    Enter Email Address and pick Role. Click Invite.

  3. 3

    They appear as Pending. Use Resend if the mail did not arrive. Delete only while still Pending.

Note: Invites count against the user limit on Manage Subscription. If the plan is full, the invite fails until a seat is free.

3. Update status and role

Pencil opens Update User Status and Role. Header shows Name, Email, Status, Current Role.

  1. 1

    Edit First Name and Last Name (this is what My Profile shows for that person).

  2. 2

    Set Status to Active or Inactive (not while they are still Pending). Set Role. Click Update.

Warning: You cannot edit or delete your own admin row. Only Pending users can be removed from the company on this list.


Business rules

TopicRule
Admin onlySettings → Users and roles → Users. Title Users Management
InviteEmail Address + Role (from Roles). Sends an invite mail. Status starts Pending until they accept
Pending only: Resend and DeleteResend Mail on a Pending row. Delete (confirm remove from the company) only while Pending. Active users cannot be deleted here
EditFirst Name, Last Name, Status (Active / Inactive; Pending stays Pending and the status picker is disabled), Role. If you are the signed-in admin, your own row cannot be edited or deleted. Tooltip on that case: Editing is disabled for admin users
What a role doesThe Role picker is Settings → Roles. Changing role here is what the user can View / Create / Edit / Delete in Books. This screen does not define those permissions